You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. You can go to our tracking page to keep tabs on where your package is, just follow this link [tracking-form].
All of our products are dispatched within 2-5 business days but during peak times such as holiday seasons and public holidays, this may be delayed slightly. Most of our items shipped to the United States will take 2 - 4 weeks as we select a balance of the fastest and cost-effective shipping offered.
Please allow 2 - 4 weeks for delivery
If by chance your item has not arrived within 20 business days please contact us at firstname.lastname@example.org so that we may assist you regarding the status of your order. Orders depending on the destination in the world might take longer due to couriers and customs inspections so please take this into consideration should your order not arrive within the usual 20 days.